Building the Future: The Effectiveness of Project Elemento and its Contribution to Accedo Colombia

Project Elemento transformed Accedo Colombia’s workspaces into models of efficiency and functionality, under the expert leadership of Óscar Giraldo. Below, we explore the impact of this project:

Project Name: Elemento Office, 15th Floor – Accedo
Company: Accedo Colombia
Technology Leader: Óscar Giraldo

Amidst Temporal and Economic Challenges, Project Elemento Stands as a Beacon of Efficiency and Functionality, Shaping the Operational Future of Accedo Colombia

Assessment

Accedo Colombia’s initial challenge was monumental: to develop a BPO call center space that met strict IT, security, and compliance standards within an extremely tight timeframe.

Óscar Giraldo’s leadership was instrumental in addressing the time and cost challenges, optimizing both to meet the project’s demands.

Diagnosis and Strategy

With a project already conceptualized by Accedo, our team refined the details and made critical adjustments, developing an effective financial and technical proposal in an impressively short timeframe. This allowed Accedo to make agile, goal-oriented decisions.

Action Plan

The execution by Cotel’s engineers was marked by fluidity and adaptability. The results speak for themselves:

  • Effective implementation within tight deadlines.
  • Excellence in addressing and resolving emerging requirements.
  • Provision of superior quality products.

Products and Services

Accedo opted for an integrated solution for the customer service center, emphasizing operational efficiency and service sustainability. This included:

  • Low-voltage power infrastructure and lighting systems.
  • Optimized technical spaces for power and data.
  • High-efficiency thermal conditioning.
  • Ergonomic and functional furniture.
  • State-of-the-art energy backup and telecommunications systems.
  • Civil adaptations ensuring safety and accessibility.

Outcome

Project Elemento is a testament to the success achieved when vision and execution work hand in hand. Óscar Giraldo and Accedo Colombia demonstrate that it is possible to create high-efficiency workspaces that meet the present and future needs of the BPO industry and Colombia’s technological environments.